Privacy Policy

1. General provisions

This privacy policy sets out how UAB "NERKER" (legal entity code 307468061 , registered office - Elektrinės g. 8, LT-03151 Vilnius , e-shop www.nerker.lt ) , hereinafter referred to as the Store , we , our ) collects, uses and stores personal data.
We respect your privacy and ensure that your data is processed in accordance with the General Data Protection Regulation (GDPR) and applicable laws of the Republic of Lithuania.

2. What data do we collect?

We may collect the following data:

  • Personal data: name, surname, e-mail, phone number, delivery address.

  • Payment details: payment method, account information (without storing card details).

  • Technical data: IP address, browser type, device information, traffic statistics.

  • Purchase history: ordered items, order date, amount, delivery method.

3. Purposes of data use

We process your data for the following purposes:

  • for receiving, processing and delivering orders;

  • for invoicing and payment accounting;

  • customer service and communication;

  • for sending loyalty, news or offers (only with your consent);

  • to ensure the operation and security of the website.

4. Legal basis for data processing

We process data based on:

  • With your consent (e.g. newsletter subscription);

  • performance of the contract (fulfillment of the order);

  • legitimate interests (website improvement, fraud prevention);

  • fulfillment of legal obligations (accounting, tax reports).

5. Data retention period

Personal data is stored for no longer than necessary:

  • order and accounting data – up to 10 years ;

  • marketing data – up to 2 years after consent is given or until its withdrawal;

  • technical cookie data – up to 6 months .

6. Transfer of data to third parties

We may only transfer your data to trusted partners who help us carry out our activities:

  • Delivery service providers (e.g. Omniva, DPD, LP Express);

  • Payment service providers (e.g. Paysera, Revolut, Stripe, etc.);

  • For IT maintenance and website administration service providers .

These service providers process data only on our instructions and in compliance with the GDPR requirements.

7. Your rights

You have the right:

  • receive information about what data we process about you;

  • request their correction , deletion or restriction of their processing;

  • to object to data processing for direct marketing purposes;

  • withdraw consent at any time;

  • file a complaint with the State Data Protection Inspectorate ( www.vdai.lrv.lt) ) if you believe that your rights have been violated.

8. Cookies

Our website nerker.lt uses cookies to improve your browsing experience and collect statistical information:

  • Necessary cookies – are required for the proper functioning of the website.

  • Analytical cookies – help us understand how users use the website.

  • Marketing cookies – used for personalized content or advertising.

You can delete or block cookies in your browser settings. Some website features may not work without essential cookies.

9. Data protection

UAB "NERKER" applies appropriate technical and organizational measures to protect your data from unauthorized use, loss or access. All transmitted information is encrypted using an SSL certificate .

10. Privacy Policy Updates

We reserve the right to update this privacy policy at any time. The latest version is always posted on the website www.nerker.lt .

11. Contacts

If you have any questions about this policy or data processing, please contact us:
📧 info@nerker.lt
📞 +370 672 70139
📍 UAB "NERKER", Elektrinės g. 8, LT-03151 Vilnius